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Privacy Policy

We're committed to protecting your personal information and being transparent about how we collect, use, and share data.

Last updated: December 2024
Quick Summary

What we collect: Personal info you provide (name, email, phone) plus automatic data like IP address and device info.

Why we use it: To provide our services, communicate with you, improve our platform, and comply with legal requirements.

Your control: You can access, update, or delete your data at any time. Just contact us or use your account settings.

Security: We use industry-standard security measures and are fully HIPAA compliant.

This privacy notice explains how DataRovers ("we," "us," or "our") collects, uses, and protects your information when you use our services. This applies when you visit our website at datarovers.com, use our products, or engage with us through sales, marketing, or events.

Questions? If you have any concerns about our privacy practices, please contact us at info@datarovers.ai.

1. Information We Collect

Information You Provide

When you register, contact us, or use our services, we may collect:

  • Name and contact details (email, phone, mailing address)
  • Organization name and job title
  • Account credentials (username and password)
  • Timezone and location preferences
  • Contact and communication preferences

Sensitive Information

With your consent or as required by law, we may process:

  • Health data
  • Financial data
  • Credit worthiness data

Payment Information

If you make purchases, we collect payment details. All payment data is securely stored by our payment processors (Mastercard, Visa). See their privacy policies for details.

Information Collected Automatically

When you visit our site, we automatically collect:

  • Log data: IP address, browser type, pages viewed, timestamps
  • Device data: Device type, operating system, unique identifiers
  • Location data: General location based on IP address or GPS (with your permission)

2. How We Use Your Information

We use your information to:

  • Provide services: Create accounts, deliver our products, and process transactions
  • Communicate: Respond to inquiries, send updates, and provide support
  • Improve: Analyze usage trends and enhance our services
  • Market: Send promotional content (with your consent) - you can opt out anytime
  • Protect: Detect fraud and maintain security
  • Comply: Meet legal obligations and respond to legal requests

3. When We Share Information

We may share your information in these situations:

  • Business transfers: During mergers, acquisitions, or asset sales
  • Analytics: With Google Analytics to understand how our services are used

We do not sell your personal information to third parties. We have not disclosed, sold, or shared any personal information for business or commercial purposes in the past 12 months.

4. Social Logins

You can register using social media accounts (Facebook, Twitter, etc.). When you do, we receive profile information from your social media provider, which may include your name, email, and profile picture.

We only use this information as described in this policy. We recommend reviewing your social media provider's privacy settings to control what information is shared.

5. How Long We Keep Your Data

We keep your information only as long as necessary to:

  • Provide our services to you
  • Comply with legal, accounting, or tax requirements
  • Resolve disputes and enforce agreements

When we no longer need your data, we'll delete or anonymize it. If deletion isn't possible (e.g., backup archives), we'll securely store it until deletion is feasible.

6. How We Keep You Safe

We take data security seriously and use appropriate technical and organizational measures to protect your information. This includes:

  • End-to-end encryption
  • Full HIPAA compliance
  • Regular security audits
  • Access controls and monitoring

However, no system is 100% secure. While we do our best to protect your data, transmission over the internet always carries some risk.

7. Children's Privacy

Our services are not intended for anyone under 18 years of age. We do not knowingly collect data from minors.

If you believe we've collected information from someone under 18, please contact us immediately at Muhammad.Hammad@datarovers.ai. We'll take steps to delete the data promptly.

8. Your Privacy Rights

You Can:

  • Withdraw consent: Stop us from processing your data at any time
  • Opt out of marketing: Unsubscribe from emails or reply STOP to SMS messages
  • Access your data: Request a copy of the information we have
  • Update information: Correct inaccurate data in your account
  • Delete your account: Request we remove your data from our systems

To exercise these rights, visit datarovers.com or email us at info@datarovers.ai.

9. Do-Not-Track Signals

Currently, there's no universal standard for Do-Not-Track signals, so we don't respond to them. If a standard is adopted in the future, we'll update this policy.

10. US State Privacy Rights

Residents of certain US states have additional privacy rights. Click on your state below to see what applies to you.

Data We've Collected

In the past 12 months, we've collected:

Category Examples Collected
Identifiers Name, email, phone, IP address Yes
Personal Info (CA Records) Name, contact info, employment history Yes
Protected Classifications Gender, date of birth No
Commercial Info Transaction and payment details Yes
Biometric Info Fingerprints, voiceprints No
Internet Activity Browsing history, online behavior No
Geolocation Device location Yes
Sensitive Personal Info Login credentials, payment cards Yes
California Residents (CCPA)

Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Know what personal information we collect and how it's used
  • Request deletion of your personal information
  • Opt out of the sale of personal information (we don't sell your data)
  • Not be discriminated against for exercising your rights
  • Limit use of sensitive personal information

If you're under 18 and have an account, you can request removal of publicly posted content.

Colorado Residents (CPA)

Under the Colorado Privacy Act, you have the right to:

  • Know if we're processing your personal data
  • Access and correct your data
  • Request deletion
  • Get a copy of your data
  • Opt out of targeted advertising and profiling
Connecticut Residents (CTDPA)

Under the Connecticut Data Privacy Act, you have the right to:

  • Know if we're processing your personal data
  • Access and correct your data
  • Request deletion
  • Get a copy of your data
  • Opt out of targeted advertising and profiling
Utah Residents (UCPA)

Under the Utah Consumer Privacy Act, you have the right to:

  • Know if we're processing your personal data
  • Access your data
  • Request deletion
  • Get a copy of your data
  • Opt out of targeted advertising
Virginia Residents (VCDPA)

Under the Virginia Consumer Data Protection Act, you have the right to:

  • Know if we're processing your personal data
  • Access and correct your data
  • Request deletion
  • Get a copy of your data
  • Opt out of targeted advertising, data sales, and profiling

To exercise any of these rights, email info@datarovers.ai or visit datarovers.com.

11. Policy Updates

We may update this policy from time to time to stay compliant with laws or reflect changes to our practices. We'll post the new version here with an updated date.

For significant changes, we'll notify you by email or through a notice on our website. We encourage you to check back periodically.

12. Contact Us

Have questions about this policy or your privacy rights? We're here to help.

Data Protection Officer

Muhammad Hammad Naeem

+1 (630) 672-7090
3121 Broadway Ste #106, Paducah KY 42001

Review, Update, or Delete Your Data

To request access to, update, or delete your personal information, visit datarovers.com or contact us using the details above.

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